What could happen when you click the – I agree – box?

Wrongful death suit against Disney serves as a warning to consumers when clicking ‘I agree’

A wrongful death lawsuit involving Walt Disney Parks and Resorts highlights the critical importance for consumers to meticulously review the fine print before registering for a streaming service or mobile application.

The family of a New York woman has filed a lawsuit following her tragic death after dining at a restaurant located in Disney Springs, a vibrant outdoor complex in Florida that offers a variety of dining, shopping, and entertainment options, all under the ownership of Disney.

Disney argues that the lawsuit should be dismissed based on the assertion that the plaintiff, the husband of the woman in question, previously signed up for a trial subscription to the Disney+ streaming service which they claim includes a subscriber agreement requiring customers to settle any legal disputes with Disney through arbitration instead of in court.

Such agreements, which users swiftly accept by clicking I agree while downloading an app or a streaming service, are often so biased against the consumer that providing sound legal advice can be quite challenging according to John Davisson, director of litigation at the Electronic Privacy Information Center.

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